Description:
Hotfix 01 is now available for Remedy adapter version 5.1.0 running on Windows XP Professional,NT,2000,Solaris 2.7,Solaris 2.8, HP-UX 11.0 and HP-UX 11i for Remedy Action Request System 4.5.2/5.0.1/5.1.2 and 6.0.1

This hotfix addresses the following issues:

1. Support for Action Request System 6.0.1 (This version of AR system is supported by the adapter only on Windows, HP and Solaris 2.8. It is not supported on Solaris 2.7).

2. Defects fixed:
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Defect_Id assigned :  1-2GJQXE
Defect description : Enhancement request to be able to set the Publisher Polling Interval, by providing a parameter in the adremedy.tra file.        
Resolution : This enhancement has been addressed.    

Defect_Id assigned :  1-1OQL39
Defect description : Handling Connection Management in RPC.In case of connection outage the adapter tries to reconnect without sending an error reply, even after connection comes up,that particular request is not processed.
Resolution : This defect has been fixed.In the event of a connection outage, a connection error message is sent back immediately in the reply structure.

Defect_Id assigned :  1-1G333V
Defect description : The Designer does not throw errors when the value entered for "Port" and "Max Connection Allowed" exceeds 65355 and 999 respectively
Resolution : This defect has been fixed.

Defect_Id assigned :  1-1G3L2D
Defect description : The Palette does not throw a Warning message asking for the User Confirmation when rename of Adapter Instance happens.
Resolution : This defect has been fixed.

Defect_Id assigned :  1-1VLNF6
Defect description : If two instances are created in two different folder the instance name generated is the same i.e. RemedyAdapterConfiguration.      
Resolution : This defect has been fixed.

This hotfix can be downloaded from the TIBCO Product Support ftp server, ftp://support-ftp.tibco.com/, using your username and password for the TIBCO Support Web.  Once logged on you can find the patch under:

available_downloads/ActiveEnterprise/Adapters/Remedy/5.1.0/hotfix-1

Please contact TIBCO Support if you have any problems finding or downloading this hotfix.  Please refer to the attached Readme for additional details on this hotfix.