Support Policy for TIBCO Substation ES 2.12.x and all prior versions

Support Policy for TIBCO Substation ES 2.12.x and all prior versions

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Article ID: KB0107056

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Updated On:

Products Versions
TIBCO Substation ES 2.12.x and all prior versions
TIBCO Transaction Interface for IMS 2.12.x and all prior versions
TIBCO Transaction Interface for RED 2.12.x and all prior versions

Description

September 30, 2021.

TIBCO is officially ending support for release 2.12.x and any prior releases of TIBCO Substation ES. This includes the following products:

  • TIBCO Transaction Interface for CICS
  • TIBCO Transaction Interface for IMS
  • TIBCO Transaction Interface for RED


This also includes all versions of the following products:

  • TIBCO CICS Interface for Substation ES
  • TIBCO IMS Interface for Substation ES


This action will take effect on September 30, 2022.  Although the 2.12.x and any prior releases of these products are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you upgrade, as soon as possible, to a supported release of the products. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.

During the next 12 months, Support will answer product questions, but no new defect corrections, in the form of hotfixes or service packs, will be provided.

Cases on the releases being retired will no longer be accepted after September 30, 2022. Cases under investigation for the releases being retired will be closed as of the retirement date, September 30, 2022.

TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Portal (https://support.tibco.com) and applicable hot fixes will continue to be available from the TIBCO Product Support ftp server to customers who are current with maintenance support beyond the retirement date.

Please contact TIBCO Support for any clarifications regarding this support policy.

Resolution

Upgrade to a newer version of TIBCO Substation ES before the end of support date.

Issue/Introduction

End of Support announcement for TIBCO Substation ES 2.12.x and all prior versions.