July 28, 2021

TIBCO is officially ending support for release 6.4.0, 6.4.1, 6.4.2 and 6.4.3 of TIBCO ActiveMatrix BusinessWorks(TM) Plug-in for TIBCO FTL(R). This action will take effect on July 31, 2022. The purpose of this notification is to officially communicate this policy and request that you upgrade, as soon as possible, to a supported release of the product. Check the TIBCO Software Product eDelivery Site (https://edelivery.tibco.com/) for the most recent release when planning your upgrade.

During the next 12 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Service Requests on the above listed versions will no longer be accepted after July 31, 2022. Service Requests under investigation for the releases being retired will be closed as of the retirement date, July 31, 2022. TIBCO Support Knowledge Base articles and hot fixes will continue to be available from the TIBCO Support Portal to all customers beyond the retirement date.

For inquiries regarding purchasing Extended Support for TIBCO ActiveMatrix BusinessWorks(TM) Plug-in for TIBCO FTL(R) 6.4.0, 6.4.1, 6.4.2 and 6.4.3, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com). Please contact TIBCO Support for any clarifications regarding this support policy.