Support Policy Regarding TIBCO BusinessConnect EDI Protocol powered by Instream Software 6.9.0 and earlier

Support Policy Regarding TIBCO BusinessConnect EDI Protocol powered by Instream Software 6.9.0 and earlier

book

Article ID: KB0107107

calendar_today

Updated On:

Products Versions
TIBCO BusinessConnect EDI Protocol Powered by Instream 6.9.0 and earlier

Description

TIBCO is officially ending support for release 6.9.0 and earlier of TIBCO BusinessConnect™️ EDI Protocol powered by Instream Software. This action will take effect on December 31, 2021. Although 6.9.0 and earlier versions of this product are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://eDelivery.tibco.com) for the most recent release when planning your upgrade.

During the next twelve (12) months, Support will answer product questions, but enhancements and service pack releases will not be provided.

Service Requests on TIBCO BusinessConnect™️ EDI Protocol powered by Instream Software 6.9.0 will no longer be accepted after December 31, 2021 Service Requests under investigation for the releases being retired will be closed as of the retirement date, December 31, 2021. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.

Please contact TIBCO Support for any clarifications regarding this support policy.

Environment

all platforms

Issue/Introduction

Support Policy Regarding TIBCO BusinessConnect EDI Protocol powered by Instream Software 6.9.0 and earlier