Support Policy for TIBCO Adapter™ SDK 5.6.x

Support Policy for TIBCO Adapter™ SDK 5.6.x

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Article ID: KB0107423

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Updated On:

Products Versions
TIBCO Adapter SDK -
Not Applicable -

Description

Description:
Description:

December 22, 2015


TIBCO will end support for the product version(s) below,  as of 11:59 pm Pacific Time on  March 31, 2017:

  • TIBCO Adapter™ SDK 5.6.x


The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product.  Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.


Until the retirement date is reached, Support will answer product questions, but enhancements and service pack releases will not be provided.


Service Requests on the above version(s) will no longer be accepted after the retirement date. Service Requests under investigation for the releases being retired will be closed as of the retirement date. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.


For inquiries regarding purchasing Extended Support, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).


Please contact TIBCO Support for any clarifications regarding this support policy.


Environment

Product: TIBCO Adapter SDK Version:5.6..x OS: All Supported Operating Systems --------------------

Issue/Introduction

Support Policy for TIBCO Adapter™ SDK 5.6.x