Support Policy for TIBCO ActiveMatrix BusinessWorks Plug-in for B2B Healthcare Edition 1.0.0 and earlier.

Support Policy for TIBCO ActiveMatrix BusinessWorks Plug-in for B2B Healthcare Edition 1.0.0 and earlier.

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Article ID: KB0107431

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Updated On:

Products Versions
TIBCO ActiveMatrix BusinessWorks Plug-in for EDI Healthcare Edition -
Not Applicable -

Description

Description:
TIBCO is officially ending support for release 1.0.0 of TIBCO ActiveMatrix BusinessWorks Plug-in for B2B Healthcare Edition. This action will take effect on April 30, 2015. Although 1.0.x and earlier versions of this product are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product.  Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.

During the next eighteen (12) months, Support will answer product questions, but enhancements and service pack releases will not be provided.

Service Requests on TITIBCO ActiveMatrix BusinessWorks Plug-in for B2B Healthcare Edition 1.0.0 will no longer be accepted after April 30, 2015. Service Requests under investigation for the releases being retired will be closed as of the retirement date, April 30, 2015. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.

Please contact TIBCO Support for any clarifications regarding this support policy.   

Issue/Introduction

Support Policy for TIBCO ActiveMatrix BusinessWorks Plug-in for B2B Healthcare Edition 1.0.0 and earlier.