The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Software Product eDelivery Site (https://edelivery.tibco.com/) for the most recent release when planning your upgrade.

During the next 12 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Service Requests on 5.10 will no longer be accepted after March 31, 2017.

TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.

For inquiries regarding purchasing Extended Support for TIBCO ActiveMatrix BusinessWorks 5.10, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).

Please contact TIBCO Support for any clarifications regarding this support policy.