Support Policy for TIBCO BusinessConnect cXML Protocol 5.0.x and earlier.

Support Policy for TIBCO BusinessConnect cXML Protocol 5.0.x and earlier.

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Article ID: KB0107491

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Updated On:

Products Versions
TIBCO BusinessConnect cXML Protocol -
Not Applicable -

Description

Description:
TIBCO is officially ending support for release 5.0.x of TIBCO BusinessConnect cXML Protocol.  This action will take effect on September 30, 2015. Although 5.0.x and earlier versions  of this product are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product.  Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.

During the next eighteen (18) months, Support will answer product questions, but enhancements and service pack releases will not be provided.

Service Requests on TIBCO BusinessConnect cXML Protocol will no longer be accepted after September 30, 2015. Service Requests under investigation for the releases being retired will be closed as of the retirement date,  September 30, 2015. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.

Please contact TIBCO Support for any clarifications regarding this support policy.

Environment

Product: TIBCO BusinessConnect cXML Protocol Version: 5.0.0 OS: --------------------

Issue/Introduction

Support Policy for TIBCO BusinessConnect cXML Protocol 5.0.x and earlier.