Extended Support for version 6.2.x of TIBCO ActiveMatrix Adapter for WebSphere MQ Software will end on Dec. 31, 2019
Article ID: KB0107592
Updated On:
| Products | Versions |
|---|---|
| TIBCO ActiveMatrix Adapter for Websphere MQ | - |
| Not Applicable | - |
Description
Description:
Description:
Extended Support is only available for the following product versions through December 31, 2019:
• TIBCO ActiveMatrix® Adapter for WebSphere MQ v6.2.x
It will be provided per the following scope and terms:
Includes
•The ability to submit service requests for eligible product versions.
•TIBCO assistance providing workarounds and available fixes for issues reported; staging of issues by TIBCO will be only on the latest version of eligible product(s).
•Maintenance service level initial response and target resolution times are according to Customers’ existing Maintenance service level.
•The rights to use any updates (defect corrections, enhancements, and upgrades) if and when made available during the Extended Support Term.
•Support to enable current platforms (operating system versions, TIBCO infrastructure products, etc.)
Excludes
•Support for new platforms
•Back porting of any fixes (including, but not limited to, bug or security fixes) from later product versions
•Partners participating in the TIBCO Partner Network or any other TIBCO Partner program.
Customers who purchase Extended Support should contact TIBCO Support with any questions regarding availability of releases during the Extended Support period
Environment
Product: TIBCO Adapter for MQSeries
Version: 6.2.x
OS: All Supported Operating Systems
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Issue/Introduction
Extended Support for version 6.2.x of TIBCO ActiveMatrix Adapter for WebSphere MQ Software will end on Dec. 31, 2019
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