Support Policy for TIBCO ActiveMatrix BusinessWorks™ Plug-in for WebSphere MQ 7.3.0 and MQ 7.2.0 releases

Support Policy for TIBCO ActiveMatrix BusinessWorks™ Plug-in for WebSphere MQ 7.3.0 and MQ 7.2.0 releases

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Article ID: KB0107611

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Updated On:

Products Versions
TIBCO ActiveMatrix Adapter for Websphere MQ -
TIBCO ActiveMatrix BusinessWorks Plug-in for IBM MQ for z/Linux -
Not Applicable -

Description

Description:
April 2, 2015

TIBCO is officially ending support for release MQ 7.3.0 and MQ 7.2.0 releases of TIBCO ActiveMatrix BusinessWorks™ Plug-in for WebSphere MQ.  This action will take effect on April 2, 2016.  The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.

During the next 12 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.  

Service Requests on MQ 7.3.0 and MQ 7.2.0 releases will no longer be accepted after April 2, 2016. Service Requests under investigation for the releases being retired will be closed as of the retirement date, April 2, 2016.

TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.

Please contact TIBCO Support for any clarifications regarding this support policy.

Environment

Product: TIBCO ActiveMatrix BusinessWorks™ Plug-in for WebSphere MQ Version: OS: All Supported Operating Systems -------------------- Product: TIBCO Adapter for MQSeries Version: OS: All Supported Operating Systems --------------------

Issue/Introduction

Support Policy for TIBCO ActiveMatrix BusinessWorks™ Plug-in for WebSphere MQ 7.3.0 and MQ 7.2.0 releases