Products | Versions |
---|---|
TIBCO General Interface | - |
Not Applicable | - |
Description:
December 24, 2009
TIBCO is ending support (EOS) for release 3.5.1 of TIBCO General Interface®. This action will take effect March 1, 2010. Although the 3.5.1 version of this product is already officially obsolete per our standard support policy, the purpose of this notification is to communicate this policy and request that you migrate, as soon as possible, to a supported release of the product.
During the next 60 days, TIBCO Support will answer product questions, but enhancements and service pack releases will not be provided. Support for newer versions of 3rd party software will not be added. If any vendors have ended support for specific software package(s) used in conjunction with this product, TIBCO will use "best efforts" to provide support for those discontinued package(s). TIBCO will not assume any obligation to provide support for any software package that has been declared obsolete (or is past the EOS date) by their vendor. Defect corrections will be considered for critical defects with no workarounds
Service Requests on the above listed version will no longer be accepted after March 1, 2010.
Should support or maintenance be requested after the EOS date, we may (at TIBCO's sole discretion) provide you with the option for an extended maintenance agreement. For any questions about the availability of extended support, please contact your TIBCO Account Representative or TIBCO Renewals at renewals@tibco.com.