Support Policy for TIBCO ActiveMatrix Policy Agent 2.x (and older versions).

Support Policy for TIBCO ActiveMatrix Policy Agent 2.x (and older versions).

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Article ID: KB0107692

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Updated On:

Products Versions
TIBCO ActiveMatrix Policy Agent -
Not Applicable -

Description

Description:
July 15th 2009

TIBCO is officially ending support for release 2.x and older of TIBCO ActiveMatrix Policy Agent. This action will take effect on Dec 31st 2009.  Although the 2.x and older versions of this product are already officially obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product.

During the period till Dec 31st 2009, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.  

Service Requests on 2.x and older versions will no longer be accepted after Dec 31st 2009.

If you have non-standard terms where this product should still be supported, please discuss these circumstances with your TIBCO Account Executive.

Environment

Product: TIBCO ActiveMatrix Policy Agent Version: 1.1.0, 2.0.0, 2.0.1, 2.1.0 OS: All --------------------

Issue/Introduction

Support Policy for TIBCO ActiveMatrix Policy Agent 2.x (and older versions).