Support Policy Retirement notice for TIBCO Fulfillment Order Management and TIBCOFulfillment Catalog 2.0.0, 2.0.1, 2.1.0, 2.1.1 and 2.1.2 versions

Support Policy Retirement notice for TIBCO Fulfillment Order Management and TIBCOFulfillment Catalog 2.0.0, 2.0.1, 2.1.0, 2.1.1 and 2.1.2 versions

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Article ID: KB0107838

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Updated On:

Products Versions
TIBCO Fulfillment Catalog -
Not Applicable -

Description

Description:

July 31, 2017

TIBCO is officially ending support for the release 2.0.0, 2.0.1, 2.1.0, 2.1.1 and 2.1.2 of TIBCO Fulfillment Order Management and TIBCO ActiveCatalog

This action will take effect on July 31, 2017.  The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product.  Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.

During the period till July 31, 2017, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.  

Service Requests on 2.0.0, 2.0.1, 2.1.0, 2.1.1 and 2.1.2 versions will no longer be accepted after July 31, 2017. Service Requests under investigation for the releases being retired will be closed as of the retirement date, July 31, 2017.

TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.

Please contact TIBCO Support for any clarifications regarding this support policy.

Environment

Product: TIBCO Fulfillment Catalog Version:2.0.0, 2.0.1, 2.1.0, 2.1.1 and 2.1.2 OS: All Supported Operating Systems -------------------- Product: TIBCO Fulfillment Order Management Version:2.0.0, 2.0.1, 2.1.0, 2.1.1 and 2.1.2 OS: All Supported Operating Systems --------------------

Issue/Introduction

Support Policy Retirement notice for TIBCO Fulfillment Order Management and TIBCOFulfillment Catalog 2.0.0, 2.0.1, 2.1.0, 2.1.1 and 2.1.2 versions
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