Description:
September 20, 2012

TIBCO will officially end support for release 2.5 and previous versions of TIBCO Substation ES on Sept. 30, 2013.

The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.

Until the retirement date, Support will answer product questions, but enhancements and service pack releases will not be provided.

Service Requests on 2.5 and previous versions will no longer be accepted after Sept. 30, 2013. Service Requests under investigation for the releases being retired will be closed as of the retirement date, Sept. 30, 2013. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.

Please contact TIBCO Support for any clarifications regarding this support policy.