Support Policy for TIBCO iProcess Monitoring SDK (SWIP) 9.0, 9.3

Support Policy for TIBCO iProcess Monitoring SDK (SWIP) 9.0, 9.3

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Article ID: KB0107890

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Updated On:

Products Versions
TIBCO iProcess Monitoring SDK -
Not Applicable -

Description

Description:
TIBCO is officially ending support for release 9.3 and any prior releases of TIBCO iProcess Monitoring SDK (SWIP), TIBCO iProcess Monitoring SDK and TIBCO Staffware SWIP SDK, previously known as Staffware SWIP SDK, previously known as SWIP SDK.

This action will take effect on September 30, 2008.  

Although the 9.3 and any prior releases of this product are already obsolete, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. At the time of this notification, TIBCO iProcess Monitoring SDK (SWIP) 10.0.3.0 is the latest release.

During these 18 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.  

Service Requests on 9.3 and any prior releases will no longer be accepted after March 31, 2010.

Issue/Introduction

Support Policy for TIBCO iProcess Monitoring SDK (SWIP) 9.0, 9.3

Environment

Product: TIBCO iProcess Monitoring SDK (SWIP) Version: 9.3.0 OS: --------------------