December 17, 2024

TIBCO hereby announces that it will end support for the following product version(s), as of 11:59 pm Pacific Time on December 31, 2025:

• TIBCO® Operational Intelligence Hawk® RedTail  7.2.0, 7.2.1, and 7.2.2

The purpose of this notification is to officially communicate this retirement and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade. Please review the latest docs.

Until the retirement date, Support will answer product questions, however, product updates will not be provided.  After the retirement date has been reached, new cases reported against the retired release(s) will no longer be accepted, and existing cases under investigation will be closed.

Available hotfixes and knowledge base articles will continue to be available to all customers with product maintenance beyond retirement.

For inquiries regarding purchasing Extended Support for the release(s) being retired, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).

Please contact TIBCO Support for any clarifications regarding this support policy.

Please start planning your upgrade to TIBCO® Operational Intelligence Hawk® RedTail  7.3.0 or the latest available GA release.

Support Policy for TIBCO® Operational Intelligence Hawk® RedTail 7.2.0, 7.2.1, and 7.2.2