Support Policy for TIBCO ActiveMatrix BusinessWorks 6.9.x

Support Policy for TIBCO ActiveMatrix BusinessWorks 6.9.x

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Article ID: KB0137221

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Updated On:

Products Versions
TIBCO ActiveMatrix BusinessWorks 6.9.x

Description

January 06, 2025

TIBCO is officially ending support for release 6.9.x of TIBCO ActiveMatrix BusinessWorks. This action will take effect on May 31, 2026. The purpose of this notification is to officially communicate this policy and request that you upgrade, as soon as possible, to a supported release of the product. Check the TIBCO Software Product eDelivery Site (https://edelivery.tibco.com/) for the most recent release when planning your upgrade.

During the next 18 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Service Requests on 6.9.x will no longer be accepted after May 31, 2026. Service Requests under investigation for the releases being retired will be closed as of the retirement date, May 31, 2026. TIBCO Support Knowledge Base articles and hot fixes will continue to be available from the TIBCO Support Portal to all customers beyond the retirement date.

For inquiries regarding purchasing Extended Support for TIBCO ActiveMatrix BusinessWorks 6.9.x, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com). Please contact TIBCO Support for any clarifications regarding this support policy.

Resolution

Upgrade to latest GA Release for TIBCO ActiveMatrix BusinessWorks 6.x

 

Issue/Introduction

Support Policy for TIBCO ActiveMatrix BusinessWorks 6.9.x