User is unable to login in to the iProcess Administration Console (iPAC) when password checking is enabled.
Article ID: KB0137361
Updated On:
| Products | Versions |
|---|---|
| TIBCO iProcess Engine (Oracle) | All supported versions , for all iprocess variants |
| TIBCO iProcess Engine (DB2) | All supported versions , for all iprocess variants |
| TIBCO iProcess Engine (SQL) | All supported versions , for all iprocess variants |
Description
Description:
Symptoms:
The user gets an error while logging in iPAC console when password check is enabled.
Errors:
"Unable to start admin login process"
"Incorrect password"
Entries observed in ipac.log file:
[INFO ] com.tibco.api.common.Utility startProcess() - Process name is ./authipaclogin and port is 49666
[ERROR] com.tibco.api.common.Utility startProcess() - Cannot run program "./authipaclogin": error=13, Permission denied
Cause:
Permissions are incorrect in authipaclogin and runcmd binaries
Environment
TIBCO iProcess Engine all supported versions on all supported Operating systems
Resolution
The authipaclogin is in $SWDIR/util
$ ll authipaclogin
-r-sr-s--- 1 root staffwar 44451 Nov 23 2023 authipaclogin
Check the file exists and with the correct permissions and ownership as above.
# Permission commands for: $SWDIR/util/authipaclogin
chown root:staffwar $SWDIR/util/authipaclogin
chmod 06550 $SWDIR/util/authipaclogin
There can also be issues with 'runcmd'
# Permission commands for: $SWDIR/util/runcmd
chown root:staffwar $SWDIR/util/runcmd
chmod 06550 $SWDIR/util/runcmd
Note: Replace staffwar with the group name you have in your iProcess environment.
Issue/Introduction
The user is unable to login in iPAC console when password checking is enabled.
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