How to resolve "WARNING Error 0x8000401A, [Unknown error] while trying to create the Running Object to run monitor [SVB ANALYSIS NAME] in taskset [TASKSET NAME]. Attempt number 1. Trying again. "Error Unknown Error" in Spotfire Statistica

How to resolve "WARNING Error 0x8000401A, [Unknown error] while trying to create the Running Object to run monitor [SVB ANALYSIS NAME] in taskset [TASKSET NAME]. Attempt number 1. Trying again. "Error Unknown Error" in Spotfire Statistica

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Article ID: KB0137398

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Updated On:

Products Versions
Spotfire Statistica 14.x

Description

If we get error WARNING  2025-02-20 15:45:44.811  8276  3184  Error 0x8000401A, [Unknown error] while trying to create the Running Object to run monitor [SVB ANALYSIS NAME] in taskset [TASKSET NAME]. Attempt number 1. Trying again. "Error Unknown Error" while submitting tasksets in MAS(Monitoring and Alarming) then please follow the below steps:

Environment

Windows (OS)

Resolution

The resolution is that COM+ Identity and the MASMonitorService credentials need to match, preferably with a Windows domain. The steps are mentioned in the link to the below article:

https://support.tibco.com/support-home/kbsearch/article?articleNumber=KB0070940

Issue/Introduction

If we encounter the error mentioned in the details while submitting the Taskset in MAS, please follow the steps outlined in the resolution below:

Additional Information