TIBCO - How to get access to TIBCO Support portal
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Article ID: KB0137692
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Customer Service Articles
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Description
There are two primary methods for gaining login access to the TIBCO Support portal.
Method 1: Self-Registration
- Navigate to the TIBCO Support portal (support.tibco.com).
- Locate and complete the registration form, typically found in the top ribbon as shown in the figure below.

- Submit the form.
- The TIBCO Customer Support (CS) team will review your request.
- Upon verification of your organization's maintenance agreement, login access will be granted.
Method 2: Company Administrator Assistance
- Identify your organization's designated TIBCO support site administrators.
- Contact one of the administrators.
- Request to be added to your company's account.
- The administrator can then grant you login access to the support site.
Issue/Introduction
This document outlines the various methods for obtaining login access to the TIBCO Support portal.
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