How to resolve an issue with the decimal separator when running an SPC template via Web Player with Spotfire Service for Statistica
Article ID: KB0137695
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 14.3 |
| Spotfire Web Player | 14.4 |
Description
When installing a Windows version, or when Windows is pre-installed, which doesn't use a decimal separator, e.g., German, then the following error may occur:
One likely cause is usually the comma separator is in use. This can be check by viewing the data tables in Spotfire Analyst. Below, one of the tables is using the comma in place of the decimal separator:
Environment
OS: Windows for Statistica
OS: Linux or Windows for Spotfire Server/Webplayer
Resolution
Solution One
Change regional settings to English or to a language that uses the decimal separator:
Solution Two
Change the Decimal symbol to dot (.) in the Region settings:
Solution Three
Copy the settings to the Welcome screen and system accounts by following the steps below:
1. Click Region>>Administrative tab
2. Under the Welcome screen and new user account section, click the "Copy Settings...." button
3. Under Copy your current settings to:, check "Welcome screen and system accounts" and click OK
Note: Sometimes a reboot is require after making the above settings. If after making the above change and the issue persists, then reboot the server. If the issue still persists, create a case at https://support.tibco.com (current support maintenance is required).
Issue/Introduction
How to resolve with decimal separator when running SPC template via Web Player with Spotfire Service for Statistica
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