As an Account Administrator, you have full control over who can access and download your purchased TIBCO software. You can easily manage your users by:

• Adding new team members or removing those who no longer need access.
• Resending activation emails if a user missed the first one.
• Sending simple instructions for resetting forgotten passwords.
• Giving or taking away Admin privileges.

How to Add a New Team Member

Follow these steps to give someone new access to your account downloads:

1. Sign in to the Downloads Portal (https://www.tibco.com/downloads) using your administrator credentials.
2. Click the circular logo (with your initials) in the top-right corner, then select 'My Account'.
   
   
   
   
3. In the ‘New User’ section, enter the person's name and email address.

• To make them an Admin, check the Admin box.

1. In the Associated Enterprise List dropdown, select the specific TIBCO accounts you want them to access. (Note: Inactive accounts are clearly marked in red.)
2. Click Add.

What happens next? New users will receive an email asking them to activate their account. Team members who already have a TIBCO account will simply get a confirmation email for their new download access.

How to Revoke or Adjust Download Access

If a team member changes roles or leaves your organization, here is how to manage their download privileges:

1. Sign in with your administrator credentials.
2. Click the circular logo (with your initials) in the top-right corner, then select 'My Account'.
3. Go to 'User Management' on the 'My Account' page, and find the person in the list of existing members.
   
   A. To adjust their access to specific accounts:

• Click Edit next to their name.
• In the Associated Enterprise List, select only the accounts you want them to keep.
  
  B. To remove the team member completely from all accounts:

• Click Remove next to their name.
• Click YES to confirm the removal.

Important Note on Account Limits:

Your account has a set limit on the number of people who can access and download purchased software. To ensure access is available for your current team, we recommend regularly reviewing your user list and removing anyone who has left the organization or whose role no longer requires download access.

This article details how a company administrator can effectively manage user accounts on our downloads portal. This encompasses the administration of user accounts, granting or restricting download access, and overseeing user permissions.