Universal Installer downgrade issue with Manage File Transfer Platform Server for Windows
Article ID: KB0137754
Updated On:
| Products | Versions |
|---|---|
| TIBCO Managed File Transfer Platform Server for Windows | All |
Description
In certain instances, when reverting to a previously installed version, the “Preserve Current Setup” panel (as shown below) may not appear during the GUI-mode uninstallation process. As a result, the downgrade may not proceed as intended.
Environment
All supported environments
Resolution
The resolution is to uninstall the current version in silent mode with the "preservecurrentsetup" parameter set to true:
- Copy the Uninstall.silent file from the MFT Platform Server folder to the TIBCO_HOME/tools/universal_installer folder.
- Change preservecurrentsetup to true. Here is an example of “Uninstall.silent” file for uninstalling/downgrading 8.1.0 version.
<?xml version="1.0"?>
<!DOCTYPE properties SYSTEM "http://java.sun.com/dtd/properties.dtd">
<properties>
<entry key="uninstallProductID">mftps-win</entry>
<entry key="uninstallTIBCOHome">c:/tibco</entry>
<entry key="uninstallProductVersion">8.1.0</entry>
<entry key="tibco.mftpswin.preservecurrentsetup">true</entry>
</properties>
- Open a Command Prompt as Administrator
- Navigate to the TIBCO_HOME/tools/universal_installer folder.
- Enter the following command to start the uninstallation:
TIBCOUniversalInstaller-x86-64.exe -silent -V responseFile="uninstall.silent"
Verify uninstall/downgrade was successful along with configuration file and registry entries.
Issue/Introduction
Universal Installer downgrade issue with Managed File Transfer Platform Server for Windows
