This announcement is to inform you of an important update to the TIBCO BPM Enterprise release cycle and support model. Effective with version 4.3.5, TIBCO is transitioning to a new model featuring Long-Term Support (LTS) and Mainstream (MS) releases. This transition is a direct result of customer feedback and is designed to better accommodate their diverse operational requirements.

The two release tracks are defined as follows:

• Long-Term Support (LTS) releases are recommended for customers who prioritize a longer-term deployment without the need for frequent upgrades.
• Mainstream (MS) releases are intended for customers who wish to adopt new features and capabilities on a more frequent basis. Additionally, MS releases can be used to evaluate new functionality in development or staging environments, as these features will subsequently be incorporated into future LTS versions.

TIBCO BPM Enterprise version 4.3.5 has been designated as our inaugural LTS release.

Please be advised that all currently supported versions released prior to this change will continue to be supported in accordance with their original support policies.

For comprehensive details regarding the new LTS process, please consult the following page:

https://docs.tibco.com/tibco-lts-releases

For information and timelines regarding currently supported versions, please refer to the End of Support documentation:

https://support.tibco.com/wolken-support/view/aboutsupport/end_of_support_information

FAQ's:

• What are the benefits of the new LTS and Mainstream release model for customers? 
• Users with complex deployments can stay on an LTS version as these are typically supported for longer periods
• Users who wants to explore the new features and doesn’t need to invest months for upgrades can get to Mainstream releases

• How often do we release the LTS and Mainstream releases?
• Refer to the 'Release Frequency' section at: https://docs.tibco.com/tibco-lts-releases

• What is the first TIBCO BPM Enterprise LTS release?
• Version 4.3.5 is declared as the first LTS release and is supported until at least September, 2030

• Can Customers upgrade from one LTS to the subsequent LTS? 
• Yes. LTS versions can typically be upgraded from one LTS version to the next LTS version. Note: It is also typically supported to upgrade the latest LTS version to any subsequent Mainstream version
• For Mainstream releases, customers can upgrade sequentially from one version to the next
  
  
• What versions are eligible for hotfixes?
• Review the 'Hotfixes and Service Packs' section at: https://docs.tibco.com/tibco-lts-releases

• Is extended Support available for LTS or Mainstream releases? 
• Extended support for LTS releases may be available through TIBCO's Extended Maintenance Program, which can be discussed with the TIBCO Accounts team
• Extended Support is not offered for Mainstream releases.

Should you have any additional questions, please contact the TIBCO Support team.