How to resolve Failed to load Statistica Srver Add-in while enabling Statistica Server (a.k.a. WebStatistica) Integrated login in 14.3

How to resolve Failed to load Statistica Srver Add-in while enabling Statistica Server (a.k.a. WebStatistica) Integrated login in 14.3

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Article ID: KB0138015

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Updated On:

Products Versions
Spotfire Statistica 14.3

Description

When trying to enable the Webstatistica integrated login from Statistica Desktop in version v14.3, we encounter the error: 'Failed to load Statistica Server Add-in (the library might be missing or not registered).

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Environment

Windows Server

Resolution

During the installation process, select the WebViewer2Runtime library to enable the new Spotfire Statistica Server (Webstatistica) web UI to use external authentication.

The new v14.3 WebStatistica supports external authentication, which requires opening a browser to log in. This, in turn, requires these libraries.

 

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Note:  Statistica must be uninstalled and re-installed.

Issue/Introduction

This article addresses an error that occurs when enabling the Webstatistica Integrated login from the Statistica Desktop application.

Additional Information