End of support for certain ibi™ Omni-Gen® products due to launch of ibi™ WebFOCUS® Data & Analytics Platform

End of support for certain ibi™ Omni-Gen® products due to launch of ibi™ WebFOCUS® Data & Analytics Platform

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Article ID: KB0138202

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Updated On:

Products Versions
ibi Omni All
ibi Data Quality Service Provider - DQS Add-on All
ibi Omni-Gen All
ibi Omni Cloud All

Description

On March 2, 2026, ibi announced the end of support for certain ibi™ Omni-Gen® products, as of 11:59 pm, Pacific Time, on November 30, 2026. This notice corresponds to the announcement of the new ibi™ WebFOCUS® Data & Analytics Platform, where Data Integration functionality is included as part of ibi™ Data Intelligence.

  • ibi Omni-Gen MDM - Basic Edition
  • ibi Omni-Gen MDM - Enterprise Edition
  • ibi Omni-Gen MDM Cloud - Basic Edition
  • ibi Omni-Gen MDM Cloud- Enterprise Edition
  • ibi Data Quality Service Provider - DQS Add-on

This notice does not announce the end of support for any other ibi product(s). 

Extended Support is available for the above products until November 30, 2028. Please contact your account representative regarding options for Extended Support and for detailed information on the mapping of functionality from ibi Omni-Gen® products to the Data Integration capabilities in the ibi WebFOCUS® Data & Analytics Platform.

After November 30, 2026, for customers who are not licensed for Extended Support, any new support cases for the above products will no longer be accepted and existing cases under investigation will be closed.

Note: An earlier version of this article, posted on January 15, 2026, announced the end of life of the above products. The article was updated to an end of support announcement on March 2, 2026 to better align with our customers’ migration journeys and reflect the available options for Extended Support.

Please contact ibi Support for any clarifications regarding this support policy.

Issue/Introduction

On March 2, 2026, ibi announced the end of support for certain ibi™ Omni-Gen® products, as of 11:59 pm, Pacific Time, on November 30, 2026, due to Data Integration functionality being included in the new ibi™ WebFOCUS® Data & Analytics Platform