Dear Valued Customers,

Given the evolving geopolitical landscape and the corresponding increase in state-sponsored and opportunistic cyber threats, I am writing to urge immediate attention to your security posture across all our products.

What we're seeing:

Threat intelligence indicates a marked uptick in targeted attacks against critical infrastructure, supply chains, and enterprise environments linked to ongoing geopolitical conflicts. These include advanced persistent threats (APTs), ransomware campaigns, and zero-day exploitation attempts.

What we've done:

Our security teams are operating at an elevated alert level. We have accelerated vulnerability assessments, threat monitoring, and patch release cycles across our entire product portfolio. All critical and high-severity patches have been published and are available now.

What we need from you:

• Apply all pending patches and updates immediately — prioritize critical and high-severity advisories
• Verify your deployments are on supported, current versions of our products
• Review and harden configurations per our published security baselines
• Enable MFA and audit logging wherever not already active
• Monitor our Security Advisory page for real-time updates

Resources:

Security Advisories & Patch Portal: https://support.ibi.com/

Hardening Guides: https://docs.tibco.com/pub/wf-wf/9.3.6/doc/pdf/IBI_wf-wf_9.3.6_security_bestpractice.pdf?id=9

Product Security Support: secure@cloud.com

Delaying patches in this threat climate significantly increases your exposure. We strongly recommend treating all outstanding updates as urgent.

Our commitment to your security is unwavering. If your team needs assistance with patching, upgrades, or threat assessment, please reach out — we are here to support you.

Stay vigilant. Stay patched. Stay secure.

Respectfully,

Dan Ortolani

SVP & General Manager, ibi Business Unit

Given the evolving geopolitical landscape and the corresponding increase in state-sponsored and opportunistic cyber threats, ibi urges immediate attention to your security posture across all our products.