How to resolve "Message from PI-SDK: Unable to open a session ona server [-10431] Authentication method is disabled by current server policy" when using Spotfire Statistica OSI PI workspace nodes

How to resolve "Message from PI-SDK: Unable to open a session ona server [-10431] Authentication method is disabled by current server policy" when using Spotfire Statistica OSI PI workspace nodes

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Article ID: KB0138337

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Updated On:

Products Versions
Spotfire Statistica 14.x and higher

Description

When trying to connect to a OSI PI database via a Statistica PI Event Frame Data workspace node or any other PI workspace node, the following error may occur:

 

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Note:  All PI workspace nodes require authentication to the OSI PI database server:

 

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Environment

OS:  Windows

Resolution

The resolution is to set the level of authentication lower than "Disable explicit login" in the PI System Management Tools application (Security Settings).  By default, explicit login is disabled:

 

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Issue/Introduction

How to resolve "Message from PI-SDK:  Unable to open a session ona server [-10431] Authentication method is disabled by current server policy" when using Spotfire Statistica PI workspace nodes.

Additional Information

Understand recommendations for using PI users and groups

https://docs.aveva.com/bundle/pi-server-f-install/page/1022323.html