Pre-Installation Checklist: Upgrading to Spotfire Statistica 14.4
Article ID: KB0138393
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 14.4 |
Description
When upgrading from Statistica 14.x to 14.4, certain custom configuration settings in the Windows environment, IIS, and DCOM may be reset to their factory default values. This article outlines the specific areas that should be audited and documented prior to beginning the upgrade to ensure a seamless transition and restoration of services.
Environment
OS: Windows
Resolution
Pre-Upgrade Checklist
Before running the 14.4 installer, please capture the current configurations for the following five areas:
1. StatSoft WebSTATISTICA Job Server (DCOM Permissions and Security)
The upgrade process often resets the DCOM identity of the Job Server to the "Launching User." If your environment requires a specific service account to run jobs (e.g., to access network paths), you must note this account.
What to check: Open
dcomcnfg-> Component Services -> Computers -> My Computer -> DCOM Config -> StatSoft WebSTATISTICA Job Server. Right-click>>Properties>>Identity
Reference: KB0071321 - How to change DCOM identity
Also note the permission Security tab settings:
2. Statistica Server Administration Settings
Verify the system-wide metadata and administrative settings. Ensure you have documented your connection strings and administrative user permissions within the Statistica Server Administration configuration tool.
What to check: Audit the Statistica Pooling, Logging, and Connection information
3. IIS - Data Entry Application Settings
Customizations made to the Web Data Entry (WDE) modules in Internet Information Services (IIS) are frequently reset. This includes authentication methods, number of data samples to display in a search, and the HTML on the login screen
What to check: Open IIS Manager -> Sites -> Default Web Site -> StatisticaDataEntry. Check "Application Settings." Important Note: All the current settings are located in the web.config file typically at C:\WebStatisticaPub\DataEntry. Save a copy of the web.config file (typical location is C:\WebStatisticaPub\DataEntry\). This file can be used in 14.4, if necessary.
Reference: KB0081056 - Data Entry Application Settings
4. WebStatistica Service and MASMonitorService "Log On As" Account
By default, the installer may reset the WebStatistica service to run as "Local System." If your environment uses a specific domain account to manage WebStatistica processes, this will need to be re-entered.
What to check: Open
services.msc-> WebStatistica Service -> Properties -> Log On tab.- What to check: Open
services.msc->MASMonitorService -> Properties -> Log On tab.
5. MAS Configuration
- What to check: Start->Statistica->MAS Configuration
- Note all the information in the configuration tool
Finally, gather the members of these Statistica Server (a.k.a. WebStatistica) groups:
Post-Upgrade Instructions (Optional)
Complete the installation of Statistica 14.4.
Re-apply DCOM Settings: Ensure the Job Server identity is set back to the service account documented in Step 1.
Restore IIS Config: Re-verify the Data Entry application settings in IIS.
Update Services: Update the "Log On" properties for the WebStatistica service and restart the service.
To use the PIPE_TIMEOUT feature in the Monitoring and Alerting Server (MAS), add this to the end of the MASconfig.xml file (or download the updated MASconfig.xml file, below):
<PIPE_TIMEOUT>15</PIPE_TIMEOUT>
The files is typically located at C:\Program Files\Spotfire\Statistica.
Note: If using the attached file for the MASConfig.xml, replace your MAS Configuration values obtained in step 5, above.
Issue/Introduction
Pre-installation check list for the upgrade from Statistica 14.x to 14.4.
