Support Policy (End of Support) for the Statistica 14.1 product family

Support Policy (End of Support) for the Statistica 14.1 product family

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Article ID: KB0138476

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Updated On:

Products Versions
Spotfire Statistica 14.1

Description

On May 5, 2028, Spotfire is officially ending support for version 14.1.X of the Statistica product family. This includes the following products:

  • Spotfire® Data Science - WorkbenchSpotfire® Data Science - Author 
  • Spotfire® Data Science - Operations
  • Spotfire® Data Science for Life Science - Author 
  • Spotfire® Data Science for Life Science - Operations
  • Spotfire Statistica® Ultimate Academic
  • Spotfire Statistica® Basic Academic
  • Spotfire Statistica® Desktop
  • Spotfire Statistica® Analyst
  • Spotfire Statistica® Comprehensive
  • Spotfire Statistica® Modeler
  • Spotfire Statistica® Data Scientist
  • Spotfire Statistica® Data Entry Server
  • Spotfire Statistica® Server
  • Spotfire Statistica® Live Score Server
  • Spotfire Statistica® Monitoring & Alerting Server

TIBCO Statistica 14.1 will be maintained through hotfixes and service packs until November 5, 2027, and support cases can be opened until May 5, 2028. After that date, TIBCO Statistica LTS will reach end-of-support and be retired.

After the retirement date has been reached, new cases reported against the retired release(s) will no longer be accepted and existing cases under investigation will be closed. Available hotfixes and knowledge base articles will continue to be available to all customers with product maintenance beyond the retirement date.

Check the Product Download Site (https://www.spotfire.com/downloads) for the most recent release when planning your upgrade. As part of your upgrade planning, please make sure to determine what type of release - Long Term Support (LTS) or Mainstream/Innovation (non-LTS) - best suits your needs. Please refer to the following page for more information about this:
https://docs.tibco.com/products/spotfire-statistica (under “Mainstream and LTS (Long-Term Support) versions).

To ensure that you receive future retirement notices, make sure to subscribe to them in the Support Portal in the following way:

  1. Login to the Support Portal (https://support.tibco.com)
  2. In the upper right corner, under the menu item with your name, select "Product Interests and Knowledge Base Subscriptions"
  3. Click “Manage Products” and select the products of interest to you
  4. Select the types of notifications you want to receive.
  5. Click “Save Interests” at the bottom of the page.

For inquiries regarding purchasing Extended Support for the release(s) being retired, please contact your Spotfire Account Representative.

Please contact Spotfire Support for any clarifications regarding this support policy.

Environment

All

Issue/Introduction

TIBCO Statistica 14.1.X LTS will be maintained through hotfixes and service packs until November 5, 2027, and support cases can be opened until May 5, 2028. After that date, TIBCO Statistica LTS will reach end-of-support and be retired.