All support services, case management, and customer assistance for Jaspersoft products are now hosted on the Actian support infrastructure.

• Access the Portal: Please visit the Actian Customer Portal to contact support.

Background & Acquisition Context

HCLSoftware announced the acquisition of Jaspersoft from Cloud Software Group to integrate Jaspersoft’s industry-leading embedded business intelligence and reporting capabilities into Actian’s data and analytics ecosystem. This integration aims to deliver enhanced capabilities, expanded resources, and continued innovation to Jaspersoft customers globally.

For further background details regarding the transaction, please refer to the official HCLTech Press Release.

Jaspersoft Support Transition to Actian 

Following the recent sale of Jaspersoft by Cloud Software Group to Actian (a division of HCLSoftware), Jaspersoft Support has officially transitioned to the Actian Customer Portal.