known issues when installing TIBCO Runtime Agent (TRA) 5.11.3 hotfix 03

known issues when installing TIBCO Runtime Agent (TRA) 5.11.3 hotfix 03

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Article ID: KB0070348

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TIBCO Runtime Agent (TRA) 5.11.3 hotfix 03

Description

Issue 1: TRA 5.11.3 hotfix 03 installation doesn't update HAWK_HOME in file hawkagent_domainname.tra and tibcoadmin_domainname.tra if domain uses non-default  TIBCO_TRA_DOMAIN_HOME and/or  TIBCO_ADMIN_DOMAIN_HOME

Solution:
cd $TIBCO_HOME/tra/5.11/bin
traUpgradeManager -path $TIBCO_TRA_DOMAIN_HOME/domainname/   -hawk $TIBCO_HOME/hawk/6.2
traUpgradeManager -path $TIBCO_ADMIN_DOMAIN_HOME/domainname/ -hawk $TIBCO_HOME/hawk/6.2

Issue 2: TRA 5.11.3 hotfix 03 installation doesn't update the value of " -hawk_home" in  $TIBCO_TRA_DOMAIN_HOME/domainname/hawkagent.cfg.
(This is a known issue TRA-5945. It happens no matter if the domain uses default or non-default  TIBCO_TRA_DOMAIN_HOME.) 
Solution:
Users may manually update " -hawk_home" in file $TIBCO_TRA_DOMAIN_HOME/domainname/hawkagent.cfg.  
Issue 3: The installation of TRA 5.11.3 hotfix 03 does not remove Hawk 5.2.

Solution: To remove TRA embedded hawk agent 5.2, users may navigate to $TIBCO_HOME/tools/universal_installer and run TIBCOUniversalInstaller to launch the InstallShield wizard, follow the wizard and select "TIBCO Hawk 5.2.0" and "TIBCO Hawk 5.2.0 Hotfix 4" as shown below, finish the uninstallation, and then manually remove folder $TIBCO_HOME/hawk/5.2/ from the machine. 
uninstall hawk 5.2 

Please contact TIBCO support should you have other questions or run into any other issues. 

Issue/Introduction

known issues when installing TRA 5.11.3 hotfix 03

Environment

OS: Windows, Linux