If the domain is configured such that it should go through a proxy server then while adding the domain in the web manager the domain should go through the proxy server but instead, this makes a direct connection to the domain via the internet and throws "Service failure: ServerError: Cannot create domain". This is because the TDV does not have a direct method to add a proxy.

• For Windows:

1. Take a backup of the file "<TDV install directory>/conf/script_env.bat" file.
2. Stop the TDV server.
3. Add the following arguments to the CIS_SERVER parameter: "-Dhttps.proxyHost=proxy host address> -Dhttps.proxyPort=<proxy port> -Dhttp.nonProxyHosts="localhost.com" GetURL". Please find a screenshot (script_env) of the same for your reference.
4. Start the TDV server.
5. Try to add the domain from the web manager, and now the TDV web manager will go through the proxy server mentioned in the "script_env.bat" file.

• For Linux:

1. Take a backup of the file "<TDV install directory>/conf/script_env.sh" file.
2. Stop the TDV server.
3. Add the following arguments to the CIS_SERVER parameter: "-Dhttps.proxyHost=proxy host address> -Dhttps.proxyPort=<proxy port> -Dhttp.nonProxyHosts="localhost.com" GetURL". Please find a screenshot (script_env) of the same for your reference.
4. Start the TDV server.
5. Try to add the domain from the web manager, and now the TDV web manager will go through the proxy server mentioned in the "script_env.sh" file.