Possible causes can be one or several of the following:- The Hive Server is not running.
- Incorrect port is used, or not defined in the connection if other than default.
- Networking issues.
- Antivirus or Firewall blocking the connection.
If this issue occurs, the following troubleshooting steps are recommended:
- Ensure that the latest version of the connector is used.
- Ensure that the correct drivers are installed. Refer to the system requirements.
- That the server is running the correct Hive Server (Hive Server vs Hive Server 2).
- Restart the Hive server.
- Add exceptions in the firewall or antivirus software to allow traffic from and to the Hive server.
- Contact the database administrator and Hive vendor support to ensure that things are working as expected.
- If it still does not work after this, but works using other clients that use the same driver, we recommend opening a support case.