Spotfire Web Player fails to open analysis that is based on an SBDF data source - "Library entry with id=xxx does not exist."

Spotfire Web Player fails to open analysis that is based on an SBDF data source - "Library entry with id=xxx does not exist."

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Article ID: KB0071093

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Updated On:

Products Versions
Spotfire Server All

Description

The TIBCO Spotfire Binary Data Format (SBDF) stores the data and metadata from your analysis in binary form. It can be used to greatly increase the performance when working with linked data in TIBCO Spotfire.

Spotfire Analysis files which has SBDF files as datasource  may fail to open in Web Player with the following message in logs:

Spotfire.Dxp.Web.WebAnalysis;"Unable to open file '/xxxxxxxx/yyyyyyyyy/zzzzzzzzzzzz'"
Spotfire.Dxp.Data.Exceptions.ImportException: Failed to execute data source query for data source "aaaaaaaaaaaaaaaaaaaaaaaaaa". ---> Spotfire.Dxp.Data.Exceptions.ImportException: Failed to open data source. ---> Spotfire.Dxp.Framework.Library.LibraryException: Library entry with id=835eb652-eb14-455b-9ef7-2443482f15ee does not exist.


 

Issue/Introduction

Spotfire Web Player fails to open analysis that is based on SBDF data source.

Resolution

Make sure the users/group  has at least browse+access rights to the Spotfire library folder that contains SBDF files. This solution is also applicable for Analyses, GeoAnalytics files,and Data Connections stored in Library.

Note: To execute Information Links, only access rights are needed.

For more information on Library permissions, please refer to the Spotfire Analyst User's Guide 

Additional Information

Doc: Permissions, Spotfire Analyst User's Guide
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