Unable to login into SmartMapper Business UI on TIBCO Runtime Agent(TM) 5.12.2
Article ID: KB0071269
Updated On:
| Products | Versions |
|---|---|
| TIBCO ActiveMatrix BusinessWorks Plug-in for SmartMapper | 6.0.0 |
Description
When logging into the SmartMapper Business UI in the TIBCO Runtime Agent(TM) 5.12.2 environment, the following error is seen:
"The username or the password is incorrect"
Environment
Product: TIBCO ActiveMatrix BusinessWorks Plug-in for SmartMapper
Version: 6.0.0
Product: TIBCO Runtime Agent(TM)
Version: 5.12.2
OS: All Supported Operating Systems
Resolution
The issue can be resolved by replacing the tibcojre64 (11.0.18) folder in TIBCO Runtime Agent(TM) 5.12.2 with tibcojre64 (11.0.12) folder in TIBCO Runtime Agent(TM) 5.12.1.
Issue/Introduction
Unable to login into SmartMapper Business UI on TIBCO Runtime Agent(TM) 5.12.2
Additional Information
SM-3193
Feedback
Yes
No
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