How to resolve "Failed to save Global Options file: C:\WebStatisticaPub\RepositoryRoot\SETTINGS\_SWSGlobalOptions.xml" ?
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Article ID: KB0071436
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Updated On:
Products
Versions
Spotfire Statistica
14.0, 14.0.1
Description
How to resolve "Failed to save Global Options file: C:\WebStatisticaPub\RepositoryRoot\SETTINGS\_SWSGlobalOptions.xml" while saving Global options as an Administrator on WebStatistica, if encountered ?
Resolution
To resolve the issue, follow the below steps : 1. Remote into the WebStatistica Server as a user with Administrator privileges. 2. Navigate to the physical location on the error , i.e , in this case : C:\WebStatisticaPub\RepositoryRoot\SETTINGS 3. Right click on the folder, select Properties. 4. Uncheck "Read Only" in the General tab under attributes and Apply changes to all subfolders and files as illustrated below :
5. Try saving the Global options again. The global options will be saved as expected.
Issue/Introduction
How to resolve "Failed to save Global Options file: C:\WebStatisticaPub\RepositoryRoot\SETTINGS\_SWSGlobalOptions.xml" while saving Global options as an Administrator on WebStatistica, if encountered ?