PVM_WORK_ITEM indexes not updated during an upgrade to BPM Enterprise 4.3.x

PVM_WORK_ITEM indexes not updated during an upgrade to BPM Enterprise 4.3.x

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Article ID: KB0071710

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Updated On:

Products Versions
TIBCO BPM Enterprise (formerly TIBCO ActiveMatrix BPM) 4.3.0, 4.3.1, 4.3.2

Description

After an upgrade to 4.3.0 or 4.3.1 or 4.3.2 from a prior version (4.2.0 or lower), the QUEUE_ID and STATUS columns are indexed with index name IDX_PVM_WI_QID_S. This is incorrect. 

The upgrade is supposed to drop this index and re-create it with additional columns - TARGET_ID and TARGET_SPACE. This is only applicable to environments configured on an Oracle database.  

Issue/Introduction

PVM_WORK_ITEM indexes not updated during an upgrade to BPM Enterprise 4.3.x

Environment

DB: All supported Oracle database versions

Resolution


Please follow the below steps after the upgrade to 4.3.0 or 4.3.1 or 4.3.2 is complete - 

1. Stop all BPM nodes

2. Drop the existing index - 

DROP INDEX IDX_PVM_WI_QID_S;

3. Re-create the index with the correct columns - 

CREATE INDEX IDX_PVM_WI_QID_S ON PVM_WORK_ITEM ("QUEUE_ID", "STATUS", "TARGET_ID", "TARGET_SPACE");

4. Start all BPM nodes

Additional Information

Internal reference id - WRM-11864