TIBCO Spotfire Scheduled Update fails with error: "The file 'XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX' could not be found or accessed."
Article ID: KB0072256
Updated On:
| Products | Versions |
|---|---|
| Spotfire Web Player | 7.5 and higher |
Description
Description:
This article describes how to resolve error, "The file 'XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX' could not be found or accessed", when an analysis file is added in the scheduled update and it fails with this error.
Symptoms:
Unable to execute scheduled update after adding file in scheduled update and fails with the error , "The file 'XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX' could not be found or accessed".
Cause:
This happens if the "scheduledupdates@SPOTFIRESYSTEM" account does not have proper library permissions on the folders in the Spotfire library.
This article describes how to resolve error, "The file 'XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX' could not be found or accessed", when an analysis file is added in the scheduled update and it fails with this error.
Symptoms:
Unable to execute scheduled update after adding file in scheduled update and fails with the error , "The file 'XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX' could not be found or accessed".
Cause:
This happens if the "scheduledupdates@SPOTFIRESYSTEM" account does not have proper library permissions on the folders in the Spotfire library.
Issue/Introduction
This article describes how to resolve error, "The file 'XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX' could not be found or accessed", when an analysis file is added in the Scheduled Update in TIBCO Spotfire and it fails with this error.
Environment
All
Resolution
In Spotfire 7.5 and higher versions, scheduled updates are run by a predefined user account, "scheduledupdates@SPOTFIRESYSTEM". To resolve this issue, make sure that the account "scheduledupdates@SPOTFIRESYSTEM" has proper library permissions set to access analysis file(s) in the library as follows.
- Grant Browse+ Access permissions on folder(s) where analysis file(s) are saved that needs to add in scheduled update.
- Grant permission to access folder(s) that saved information link(s) for these analysis file(s).
- Grant permission to access folder(s) that saved Data source(s) for these analysis file(s).
- Grant Browse+ Access permissions on folder(s) where analysis file(s) are saved that needs to add in scheduled update.
- Grant permission to access folder(s) that saved information link(s) for these analysis file(s).
- Grant permission to access folder(s) that saved Data source(s) for these analysis file(s).
Additional Information
- Creating scheduled updates by using Spotfire Server, TIBCO Spotfire Server and Environment - Installation and Administration manual
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