How to resolve "Unable to create a connection for data source "data source name". [datasrc-3961000] Cause: [390100] Incorrect username or password was specified." while connecting TIBCO Data Virtualization to Snowflake online?

How to resolve "Unable to create a connection for data source "data source name". [datasrc-3961000] Cause: [390100] Incorrect username or password was specified." while connecting TIBCO Data Virtualization to Snowflake online?

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Article ID: KB0072270

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Updated On:

Products Versions
TIBCO Data Virtualization 8.4,8.5,8.5.1,8.5.2

Description

While connecting TIBCO Data Virtualization (TDV) to Snowflake online instance the user might face " unable to create a connection to the data source. Cause: Incorrect username or password was specified".

The below suggestion would be helpful in resolving this issue.

Environment

Windows

Resolution

This issue might occur when we have not specified the account with its respective region in the data source config.
  • You can try adding a region to the Account field with the account name Or.
  • Remove the value of the "Account" field from the data source configuration and then test the connection.

Issue/Introduction

How to resolve "Unable to create a connection for data source "data source name". [datasrc-3961000] Cause: [390100] Incorrect username or password was specified." while connecting TIBCO Data Virtualization to Snowflake online.

Additional Information

Snowflake DW connection with Node.js driver - Stack Overflow