How to Remove Attachment from Add Record Approval email notification
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Article ID: KB0072591
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Description
We have a Record Edit Approval process for one of the Master Data application. After the approbation step in the workflow, an email is sent to the user who has created the record to notify that the record has been approved. We noticed that in the email, a file named "Attachement1.xml" is attached. We want to remove this attachment from the approved notification email.
Resolution
Whenever the protocol is SMTP and the InDocument parameter is specified, the corresponding document will be attached to the email. If we comment the InInDocument parameter in the workflow activity then the document is not attached in the email. We will have another issue with this approach if we use the dynamic field, where #filler# is not replaced with the field values because of Indocument absence.
To overcome this, add the following parameter in the "InternalApprovalAcceptEmail" activity in the workflow.
<Parameter direction="in" name="AttachDocument" type="boolean" eval="constant">false</Parameter>
After adding that we do not receive an attachment. The add filler is also replaced with respective values.
Issue/Introduction
Remove Attachment from Record Approval email notification
Additional Information
TIB_cim_9.0.1_WorkflowReference.pdf
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