Unable to open the configuration or upgrade tool on TIBCO Spotfire Server

Unable to open the configuration or upgrade tool on TIBCO Spotfire Server

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Article ID: KB0072999

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Updated On:

Products Versions
Spotfire Server All

Description

When attempting to launch the TIBCO Spotfire Server configuration tool (after an upgrade, for example) or the upgrade tool, the applications may not launch and nothing will happen. 

Environment

OS: Windows

Resolution

This issue can be seen when the Windows PowerShell path is not set on the machine. To resolve:


1. Open the System properties on the TIBCO Spotfire Server machine:

 2. Click on the "Environment Variables" button: 

 

3. Select the system variable PATH and edit:

 4. Add the system path for WindowsPowerShell (for example "%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\"), click on OK and the Close.

 

Now you will be able to open the Configuration Tool or Upgrade Tool without any issue.


 

Issue/Introduction

Unable to open the configuration or upgrade tool on TIBCO Spotfire Server

Additional Information

Doc: Opening the configuration tool Doc: Running the Spotfire Server upgrade tool interactively