Resolving the error "storage limit exceeded" when using the TIBCO Scribe Online Connector for Salesforce
Article ID: KB0073026
Updated On:
| Products | Versions |
|---|---|
| TIBCO Cloud Integration - Connect ( Scribe ) | - |
Description
Issue: Customers may experience the error below when creating or updating records when using TIBCO Cloud Integration - Connect (Scribe) and the Connector for Salesforce. The error comes from Salesforce and means the data storage allocated by Salesforce for the organization has been exceeded.
Error: STORAGE_LIMIT_EXCEEDED || Error: storage limit exceeded :System.Exception: 0:Status Code
Resolution
To resole the error:
1. Contact the Salesforce admin to delete or export old records to free up space.
2. Contact Salesforce to upgrade your storage limits.
To troubleshoot this further with the Salesforce admin, try creating a record in Salesforce to see if that is successful. You can see your available data storage in Salesforce by navigating to Setup > System Overview. You can monitor your usage by navigating to Setup > Administration Setup > Data Management > Storage Usage.
1. Contact the Salesforce admin to delete or export old records to free up space.
2. Contact Salesforce to upgrade your storage limits.
To troubleshoot this further with the Salesforce admin, try creating a record in Salesforce to see if that is successful. You can see your available data storage in Salesforce by navigating to Setup > System Overview. You can monitor your usage by navigating to Setup > Administration Setup > Data Management > Storage Usage.
Issue/Introduction
This article explains what the error message 'storage limit exceeded' means and provides the steps on how to resolve.
Additional Information
Data storage amount limit exceeded
https://help.salesforce.com/s/articleView?id=000334051&type=1
Error 'STORAGE LIMIT EXCEEDED' in sandbox
https://help.salesforce.com/s/articleView?id=000349542&type=1
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