Product: TIBCO Scribe Insight (v7.9.5)
Issue: When trying to open the TIBCO Scribe Insight Console, it fails and the error message below appears in the Windows event viewer logs
Error: 

Faulting application name: mmc.exe, version: 10.0.17763.1697, time stamp: 0x0a903932
Faulting module name: mmc.exe, version: 10.0.17763.1697, time stamp: 0x0a903932
Exception code: 0xc000041d
Fault offset: 0x000c06d7
Faulting process id: 0xc68
Faulting application start time: 0x01d7a4d443f08ddf
Faulting application path: C:\Windows\SysWOW64\mmc.exe
Faulting module path: C:\Windows\SysWOW64\mmc.exe
Report Id: 8a4e18fa-5789-429d-9a6b-88ee294f2f31
Faulting package full name:
Faulting package-relative application ID:

1. Ensure there are no pending Windows updates. If there are, proceed with updating Windows and reboot the server.
2. Ensure the 5 Scribe services are running using a domain account that has dbo access to the Scribe Internal database in SQL. 
3. Ensure the user running the Scribe Services and the users accessing the TIBCO Scribe Console have been added to the local admin user group and the Scribe Console users group. If the user is currently logged in on the Scribe Server, after adding the users to the groups, log off and log back in. 
4. Restart the 5 Scribe Services