Support for Operating System reaching end of life

Support for Operating System reaching end of life

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Article ID: KB0073195

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Updated On:

Products Versions
TIBCO DataSynapse GridServer -

Description

It is possible that an OS reaches end of life before a customer has to upgrade to a supported OS.

Issue/Introduction

Information about Gridserver support running on Operating System reaching end of life

Resolution

If a customer reports an issue and the environment runs on an OS that has reached its end of life (e.g: RHEL5), if the issue is not reproducible on a supported platform, then the issue will not be addressed and investigated.

However, if we can reproduce the issue on a supported platform, then we will investigate and look into the issue.