Could not find the AdapterType Id '00000000-0000-0000-0000-00000000

Could not find the AdapterType Id '00000000-0000-0000-0000-00000000

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Article ID: KB0073221

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Updated On:

Products Versions
TIBCO Cloud Integration - Connect ( Scribe ) -

Description

When a TIBCO Scribe® Online Agent is attempting to run an app an error with the following format may occasionally occur:

Could not find the AdapterType Id '00000000-0000-0000-0000-000000000000' of Connection Id '82b8d6de-b25f-425f-be4d-63d6767efa6b'.

Note that the Connection Id value will vary. 

The error usually occurs when a new agent has been installed and indicates that a connector used in the running app has not yet been installed on the agent. Note that if an app is assigned to a cloud agent, each app will have a separate cloud agent installed for it in the cloud. 

Issue/Introduction

Fatal Error returned by the Scribe Online On-Premise Agent.

Resolution

The error will sometimes correct itself after a few minutes. If it does not after 5 minutes, contact TIBCO Scribe support for assistance, providing the specific error message in the case.