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Article ID: KB0073278
                        
                    
                    
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Updated On: 
                    
                 
                
                        
                            
Description
                        
                        
                              How to resolve " Statistica Data Function failed: [data function name]  
An error occurred processing the request: java.lang.Exception: User [username] is prohibited by the statistica.enterprise.prohibitedusermappings setting"?      
       
                         
                     
                    
                    
                    
                    
                        
                            
                                
Resolution
                            
                            
                                  On Spotfire Node manager, navigate to : [Spotfire Node manager installation directory]\nm\services\Statistica Service-[Version]-[id]\conf\ directory and open statistica.properties file    
Check if property "statistica.enterprise.spotfiredomain:" is enabled and has been set up with the right domain. If it is,check property "statistica.enterprise.prohibitedusermappings:" is enabled. Remove # on the property : "statistica.enterprise.prohibitedusermappings:" and remove the user that is being prohibited      
    Save the file and restart the Statistica service as detailed in :   
https://support.tibco.com/s/article/How-to-restart-the-Statistica-service-in-Spotfire-Adminstrator-Console    If the error is still observed,configure the service to use the statistica.properties file that was saved as follows :        
   1. Remote into Spotfire Server. Open a command prompt (preferably as an Administrator).   
2. Navigate to C:\tibco\tss\[Spotfire Server Version]\tomcat\spotfire-bin directory.   
3. Run the command :    config.bat import-service-config --config-name=[name] --tool-password=xxx  
  
                             
                         
                        
                    
                        
                            
                                
Issue/Introduction
                            
                            
                                How to resolve "Statistica Data Function failed: User x is prohibited by the statistica.enterprise.prohibittedusermappings setting" ?