TIBCO Scribe® Insight Adapter for Microsoft Dynamics 365 and CRM Custom Activities Codes Missing From Metadata File

TIBCO Scribe® Insight Adapter for Microsoft Dynamics 365 and CRM Custom Activities Codes Missing From Metadata File

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Article ID: KB0073279

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Updated On:

Products Versions
TIBCO Scribe Insight -

Description

The Adapter for Microsoft Dynamics 365 And CRM custom activity metadata entries are not created in the "DynamicsCRMAdapter2011Metadata.xml" file that resides in the "Scribe" folder generally located at "C:\Program Files (x86)\Scribe."

Errors that may occur due to the custom activity metadata entries missing from the "DynamicsCRMAdapter2011Metadata.xml" file are as follows.
  • *Custom activity name* was not found in the MetadataCache
  • Invalid picklist value

Issue/Introduction

How to resolve custom Activity Type Codes missing in the TIBCO Scribe Insight Adapter for Microsoft Dynamics 365 And CRM

Resolution

The resolution requires the following steps:

  1. Manually create the entries in the  "DynamicsCRMAdapter2011Metadata.xml" file (generally located at C:\Program Files (x86)\Scribe on the Insight Application Server).
  2. Delete the adapter Metadata entries in the SCRIBEINTERNAL database (see the SQL query below).
  3. Reconnect the adapter to refresh the metadata.

Delete From SCRIBE.ADAPTERMETADATA
Where NAME IN ('Adapter for Dynamics 365 and CRM','DynamicsCrm 2011 Adapter','Adapter for Dynamics CRM') and IDENTIFIER<>'DEFAULT';

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