Resolving the error 'Method not found' after installing the Scribe Insight Adapter for Microsoft Dynamics 365 And CRM 5.6.2 hotfix 14

Resolving the error 'Method not found' after installing the Scribe Insight Adapter for Microsoft Dynamics 365 And CRM 5.6.2 hotfix 14

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Article ID: KB0073455

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Updated On:

Products Versions
TIBCO Scribe Insight 7.9.5

Description

Product: TIBCO Scribe Insight
Version: 7.9.5
Adapter: Microsoft Dynamics 365 And CRM (v5.6.2)
Hotfix Version: Adapter 5.6.2 HF-14
Error: Method not found: 'System.String System.String.Format(System.IFormatProvider, System.String, SystemObject, System.Object)'.

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Cause: The adapter hotfix 14 requires .NET 4.6.2 or higher. 

Issue/Introduction

This article walks you through the process of resolving the error "Method not found" after installing the adapter 5.6.2 hotfix 14, due to the .NET version installed on th Scribe Insight server.

Resolution

Update the version of .NET installed on the TIBCO Scribe Insight Server to 4.6.2 or higher. You can confirm the .NET version installed on the TIBCO Scribe Insight server by going through the Windows Registry or Windows PowerShell. See the article below for more information.

Additional Information

How to find what Microsoft .NET version is installed?
https://support.tibco.com/s/article/How-to-find-what-Microsoft-NET-version-is-installed