"Directory is not writable" error when running workspaces in WebStatistica
Article ID: KB0073611
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 13.3 and later |
Description
User encountered error "Directory is not writable" when running simple workspaces with R node in WebStatistica, e.g, the Statistica example workspace RNode.sdm.
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Directory is not writable.
Error Source: line 208
Runtime Error at "LaunchMonitor.svx" (97)
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Checking the Windows Event Viewer logs for Statsoft, it gave below entries:
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COM Error: Access is denied.
Directory is not writable.
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The user is under WebStatistica user group SWS_USER, but not SWS_Admin.
If scheduling the workspace as a batch job in WebStatistica, it gave messages like:
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Scheduling the workspace: The workspace does not create any batch job results or creates any error message.
------------------
----------------
Directory is not writable.
Error Source: line 208
Runtime Error at "LaunchMonitor.svx" (97)
-----------------
Checking the Windows Event Viewer logs for Statsoft, it gave below entries:
--------------
COM Error: Access is denied.
Directory is not writable.
--------------
The user is under WebStatistica user group SWS_USER, but not SWS_Admin.
If scheduling the workspace as a batch job in WebStatistica, it gave messages like:
------------------
Scheduling the workspace: The workspace does not create any batch job results or creates any error message.
------------------
Environment
Windows
Resolution
This is due to the reason that the user under WebStatistica user group SWS_USER does not have access to the WebStatistica RepositoryRoot folder.
The solution is to add SWS_USER group or Everyone to the list of Usernames and give the group full control access to the WebStatistica Repository root folder: ":\WebSTATISTICAPub\RepositoryRoot\"
Please follow instructions in this article to resolve the RepositoryRoot folder access permissions:
https://support.tibco.com/s/article/User-belonging-to-SWS-USER-group-is-unable-to-publish-reports-due-to-an-Access-is-denied-error
The solution is to add SWS_USER group or Everyone to the list of Usernames and give the group full control access to the WebStatistica Repository root folder: ":\WebSTATISTICAPub\RepositoryRoot\"
Please follow instructions in this article to resolve the RepositoryRoot folder access permissions:
https://support.tibco.com/s/article/User-belonging-to-SWS-USER-group-is-unable-to-publish-reports-due-to-an-Access-is-denied-error
Issue/Introduction
"Directory is not writable" error when running workspaces in WebStatistica
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